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Do's and Don'ts
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- Allow only authorized purchasing agents to order, receive and pay for supplies. Refer all calls to that person.
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- Use written purchase order.
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- Inform all employees about your company's purchasing, receiving and payment systems.
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- Put a notice or caution sticker on all copiers.
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- Don't buy from new suppliers without first confirming their existence and reliability.
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- Always ask supply representatives for their name, company name and telephone number. If they're vague, hang up!
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- Don't answer any questions about copiers or fax machines, including inquiries about model or serial numbers.
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- Be suspicious of a hard sell, name-dropping, rudeness or other inappropriate behavior.
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- Verify the product and price offered before agreeing to anything.
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- Don't accept C.O.D. shipments.
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- Don't accept delivery if supplies or invoices are unfamiliar, and don't pay without being sure the order is authorized.
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- When in doubt, check with Purchasing.
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